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What Separates Great Trainers From the Merely “OK?”

iStock_000009219951XSmallMany training participants would respond,"Great trainers make the learning easy and fun.” If probed further, they might mention the use of engaging training activities, or the trainer’s personal style.

But most won’t be able to identify an important action that differentiates expert trainers. This action is subtle and powerful. It helps lubricate the session and increases learner retention. Though mostly invisible to the untrained eye, it truly separates the “Greats” from the “OK’s.”

What is this seemingly magic characteristic of great training? It’s the use of transitions.

What are Transitions?

Transitions are verbal checkpoints. They connect disparate pieces of material and move the session forward. In using transitions, the trainer operates much like the pilot of a plane: “We’ve just gotten a good look at the Colorado River. Next, we’ll be flying over Hoover Dam.”

This verbal framing helps the participants’ brains organize all the new content they’re receiving. It also readies them to process new input.

What do Transitions Look Like?

Transitions typically have two parts, the summary and the transition statement.

  • Summaries reiterate, check for, or test key points.
  • Transitions move the training from one stage to the next.

Here are three examples of effective transitions.

A.  “We’ve just introduced (reviewed, talked about, etc.) ___________.

“Now, let’s move on to_____________.”

B.   “We’ve just reviewed ___________.  What are the _______, ___________, _____________?”

“Next, we’ll take a look at ____________.”

C. “Each of you has demonstrated that you can _____________. Now, you will have the opportunity to ________________.”

By building in transitions like these, the trainer makes the whole session flow better. There is a built-in silkiness, fluidity, and logic between chunks of content. And best of all, the trainer has the opportunity to test for participants’ understanding before moving to the next issue.

Try using a few well-thought-out transitions between modules in your next training session. You’ll be amazed at how much more smoothly the class goes,  and how much more the participants retain.

Read more articles to boost your Training Skills. Learn about Guila Muir’s Train the Trainer Workshops.

Guila Muir is the premiere trainer of trainers, facilitators, and presenters on the West Coast of the United States. Since 1994, she has helped thousands of professionals improve their training, facilitation, and presentation skills. Find out how she can help transform you from a boring expert to a great presenter: www.guilamuir.com

© 2009 Guila Muir. All rights reserved. You may make copies of this article and distribute in any media so long as you change nothing, credit the author, and include this copyright notice and web address.

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  • G N Radhakrishnan
    very interesting mtechnique, would like to try out thanks
  • pebling
    This article came at a perfect time! We had just completed a pilot for a new course and found that we needed help with transitioning between each segment of our training - from small group discussion to team building activity to tying it all together. Thank you...thank you!
  • guilamuir
    I am so glad that you found the article helpful. Good luck and have fun with your new course!!
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