Client Success Stories

“Our ses­sions with you some years ago remain some of the most endur­ing instruc­tion I’ve had. I feel in your debt because we only paid you the one time, yet I con­tinue to reap ben­e­fits from those ses­sions in both my pro­fes­sional and my per­sonal life.“
Mark Tyler, State of Wash­ing­ton Depart­ment of Social and Health Ser­vices (DSHS)

“I’ll def­i­nitely use these skills to improve my team meet­ings. Guila’s high energy made this train­ing fun!“
–Par­tic­i­pant, Microsoft

“Thank you so much for your reply and the role YOU play in help­ing peo­ple com­mu­ni­cate bet­ter, espe­cially when the stakes are high.”
–Bill Zach­mann, Water­shed Plan Imple­men­ta­tion & Pol­icy Coor­di­na­tor, Depart­ment of Ecology

“I was for­tu­nate enough to work with Guila twice in the last year. We brought her in to help take our cus­tomer train­ing to the next level and the results were truly excep­tional. In addi­tion to improv­ing our tech­ni­cal abil­i­ties as train­ers, Guila inspired us to enjoy the oppor­tu­nity we have to teach, and share with our cus­tomers and col­leagues. It was an invig­o­rat­ing expe­ri­ence that pos­i­tively impacted our entire process!”
–Crew Sheminski, Carl Zeiss IMT

“Hav­ing our cur­ricu­lum on paper means that we main­tain con­trol over it. It pro­vides con­sis­tency in our train­ing pro­gram, no mat­ter who the instruc­tor is.“
–Bar­bara Court­ney, Exec­u­tive Direc­tor, Artist Trust

“The con­struc­tion train­ers are mak­ing rev­o­lu­tion­ary improve­ments as a result of your course.“
–Linda Hughes, WA State Depart­ment of Transportation

“Guila has pro­vided train­ing for my team in a cor­po­rate set­ting three times, twice for pre­sen­ta­tion skills and once for facil­i­ta­tion skills. Each time she pre­pared the mate­ri­als in a cus­tom fash­ion for me to deal with what my team needed. Guila keeps the group totally engaged the entire time, uses her time to get her con­cepts across then get peo­ple involved in prac­tice. By the time she was done with her one day events we all felt we learned so much, and then put it to use. Guila is great with fol­low up as well and is always very inter­ested in receiv­ing cus­tomer feed­back in order to con­tin­u­ously improve her offer­ings. I look for­ward to work­ing with Guila in the future.”
–David Gels, Philips Med­ical Systems

“The tech­ni­cal train­ers are very pre­pared. They used the active learn­ing exer­cises to make their train­ing come alive. Thank you!“
–Jan De Roos, City of Seat­tle, Exec­u­tive Ser­vices Depart­ment, Busi­ness Technology

“No more dry pre­sen­ta­tions thanks to your train­ing!“
Mary Eve­lyn French, Red­stone Arse­nal (Alabama)

“Guila’s ener­getic, cre­ative and engag­ing style inspired our lead­er­ship team to develop truly “out-of-the-box” pre­sen­ta­tions for our annual meet­ings, while keep­ing us focused on key out­comes and mea­sur­able results. It is a potent com­bi­na­tion and I highly rec­om­mend her.”
–Kelly Holm, n-Link

“Your energy in the class­room is amaz­ing and infec­tious. I appre­ci­ated the clear, con­crete and prag­matic exam­ples that helped every­one in class under­stand how to best reach and teach adult learn­ers.“
–Jane Wood, MPA, DSHS Oper­a­tion Review and Consultation

“Our sci­en­tific and non-scientific staff are see­ing pos­i­tive changes in their pre­sen­ta­tion styles since your sem­i­nar. I’m so glad I attended!“
–Dar­ren Hamby, Direc­tor, Human Resources, ZymoGenetics

“You pro­vided great energy and focus on areas that we hadn’t yet under­taken. Thank you!“
–Jami McDer­mid, Vice Pres­i­dent, Com­mer­cial Devel­op­ment, DIAGEO

“Because of Guila’s coach­ing, I wit­nessed a marked improve­ment in everyone’s pre­sen­ta­tions at our annual meet­ing.“
–Kelly Holm, Pres­i­dent, n-Link Inc.

“A good–no, GREAT job! I came to the class know­ing it all, so I thought! I learned an incred­i­ble amount about how to improve my train­ing design.“
–Par­tic­i­pant, Law Enforcement

“Thanks to your out­stand­ing work, we’re increas­ing the cred­i­bil­ity and pro­fes­sion­al­ism of Wash­ing­ton attor­neys mak­ing legal pre­sen­ta­tions.“
–Clare Vellek, Admin­is­tra­tor, WSTLA

“Thank you for your pre­sen­ta­tion on “The Art of Facil­i­ta­tion.” We appre­ci­ated your per­spec­tives, the group par­tic­i­pa­tion you gen­er­ated, and your energy. This ses­sion was one of our best!“
–Brad Nor­ton, Lead­er­Sim™ Coor­di­na­tor, Pacific Coast Bank­ing School

“Your pro­gram was exactly what we were look­ing for. Thanks to you, the regional sales man­agers and I hit a “home­run” with your train­ing!“
–Carol Mans­mann, Blue Cross

“I can’t say enough about my sat­is­fac­tion with your train­ing meth­ods. Thank you for your deliv­ery style, your smooth tran­si­tions between con­cepts, and your exper­tise in this field.“
–Leslie Fritz, Direc­tor of Edu­ca­tion, Cal­i­for­nia Park & Recreation

“This train­ing of facil­i­ta­tion skills was extra­or­di­nar­ily help­ful and prac­ti­cal. The meet­ings I lead will never be the same.“
–Par­tic­i­pant, Sil­i­con Val­ley Bank

“Your Pre­sen­ta­tion Skills coach­ing really put me on the right track.“
–Lisa Ash­baugh, Mis­sion Control

“I just today trained a group using the tools I’d learned from you. what a difference–the course eval­u­a­tion rat­ings were 99% fives and 1% fours. If I could, I’d man­date that all state train­ers and facil­i­ta­tors attend your class!“
–Deb­bie O’Dell, Exec­u­tive Ethics Board, State of Washington

“Effec­tive train­ing as Guila demon­strates the prin­ci­ples she teaches. Her tailor-made pre­sen­ta­tion made it very use­ful and imme­di­ate for us.“
–Linda Hughes, Con­struc­tion Train­ing Coordinator

“I can’t believe that I wasn’t required to take this course when I became a trainer 2 years ago! It was 150% bet­ter than the Zenger-Miller course!“
–Par­tic­i­pant, Design­ing Effec­tive Train­ing Programs

“I found myself facil­i­tat­ing emotionally-charged per­son­nel meet­ing today. I was able to imple­ment the tech­niques we learned. Thanks again!“
–Kendra Fuller, Soci­ety of Coun­sel Rep­re­sent­ing Accused Persons

“Now, pre­sent­ing is fun rather than threat­en­ing. Our staff say they feel more con­fi­dent than ever doing pub­lic speak­ing.“
–Donna Cameron, CAE Pres­i­dent, Melby, Cameron & Hull

“I keep refer­ring Guila to other orga­ni­za­tions because I get such pos­i­tive responses! One-day train­ing tends to be all hype, but Guila’s is the excep­tion – with her hands-on train­ing, peo­ple truly leave with increased skills!“
–Brian Boyd, Pro­gram Offi­cer, Grant­maker Con­sul­tants, Inc.

“The outcome-based agenda is a life­saver. Another very use­ful work­shop by Guila. She is ener­getic, pos­i­tive and help­ful.“
–Par­tic­i­pant, ZymoGenetics

“Great tips on how to design an effec­tive train­ing pro­gram. I left with a draft for a 2-day train­ing course!“
–Peni Cenedella, Wash­ing­ton State Depart­ment of Employ­ment Security

“Very impor­tant train­ing! I loved the oppor­tu­ni­ties to prac­tice what we were learn­ing. A must!“
–Par­tic­i­pant, King County Library System

“Excel­lent tools to take away from class. This was a com­plex sub­ject to cover on one day, but the tools were great and well pre­sented. Guila is a vibrant, enthu­si­as­tic trainer—one of the best!“
–Philette Hamakua-Ling, Wash­ing­ton State Gam­bling Commission

“It was a great train­ing. I espe­cially loved the results-focused agenda and how to open and close meet­ings effec­tively.“
–Par­tic­i­pant, Seat­tle Human Resources Man­age­ment Association

“High energy, great activ­i­ties, good hand­outs, simply-stated con­cepts, and appli­ca­tion in class. I couldn’t ask for any­thing more!“
–Par­tic­i­pant, City of Bain­bridge Island. Washington

“Great com­bi­na­tion of infor­ma­tion and process…provided new tools for an ‘old-timer!’”
–Par­tic­i­pant, South­ern Westch­ester BOCES (NY)

“The prac­tice ses­sions and group dis­cus­sions were espe­cially help­ful. Great skills for work and life!“
–Par­tic­i­pant, ZymoGenetics

“I found it par­tic­u­larly help­ful to lean the facil­i­ta­tion skills and ques­tion­ing tech­niques. Now I have a clear under­stand­ing of the facil­i­ta­tor role.“
–Par­tic­i­pant, South­ern Westch­ester BOCES (NY)

“Thanks! I’m “out of the box!“
–Nita Jaraczewski, REEF Trainer

“I wish that more con­fer­ence speak­ers left audi­ences feel­ing as empow­ered as you do.“
–Celeste Hamil­ton, Com­mis­sioner, Mari­copa Cou