Year: 2011

  • Does Smiling Help or Hurt Presenters?

    by Guila Muir
    info@guilamuir.com

    The actual answer to this question, based upon many studies and years of research, is “it depends.”

    How Smiling Helps

    The act of smiling changes our brain chemistry for the better. An authentic smile can:

    • Boost mood and confidence by increasing serotonin, norepinephrine and endorphins.
    • Lower heart rate, and
    • Reduce anxiety.

    These chemical changes obviously benefit presenters.

    An authentic smile also makes other people feel good. An audience that feels good makes our job as presenters easier. In fact, when people see a smile, the reward centers of their brains turns on, making them happier. Who doesn’t want a happy audience?

    So what could possibly be the down side of smiling?

    How Smiling Hurts

    Among primates, smiling means submission, “I am not a threat.” We humans still read smiling this way. Oversmiling makes you appear less confident and more desirous of approval. (NOT how you want to be perceived as a presenter!)

    Most studies find that in general, women smile more than men. In fact, research involving nearly 110,000 people found that smiling is females’ default option.  Audiences may perceive a constantly smiling female presenter as less competent and knowledgeable than a less-smiling female or a male. But males can oversmile, too.

    To Smile or Not to Smile?

    Here’s how I would answer that question. Before presenting, prepare yourself:

    1. Pump up your enjoyment level. Tell yourself, “I will enjoy this,” or “I feel great,” or “the audience is my friend.” Allow yourself to feel positive.
    2. Feel an authentic smile engendered by positive thoughts. Feeling 100% present, smile as you introduce yourself and take ownership of the presentation space.
    3. Gradually and naturally, let your introductory (and authentic) smile fade as you get further into the material.
    4. Be willing to smile and laugh naturally throughout your presentation. Always smile when welcoming people back from a break.

    The bottom line is, as usual: Be yourself, with an addendum: Watch your smiles!

    Learn about Guila Muir’s Presentation Skills Workshops.

    Guila Muir is the premiere trainer of trainers, facilitators, and presenters on the West Coast of the United States. Since 1994, she has helped thousands of professionals improve their training, facilitation, and presentation skills. Find out how she can help transform you from a boring expert to a great presenter: www.guilamuir.com

  • Five Words to Persuade Your Audience

    Even when you “just” deliver data, you want people to use it, potentially to do things differently or better. Certain words persuade people more effectively than others.

    Since 1961, expert speakers have identified several words as the most persuasive in the English language. My challenge to you: Try integrating  a couple of these into your next presentation. Be attuned to how YOU feel when you use them. Notice how your audience reacts.

    1.You
    Personalize your speech so that your listeners feel you are talking directly to them. (Example: Ask, “What does this mean to you? Here’s what it means…”)

    2.Discover
    What an exciting and enthusiastic feeling from childhood this conjures. Challenge your audience to discover something new.

    3.Easy
    Your audience wants more ease in their busy lives. What can you offer?

    4.New
    Freshness, innovation, change…people respond well to that whiff of freshness.

    5.Proven
    The opposite of ‘new,’ this word ensures us that we are not taking risks. Be sure to back this one with data.

    Remember, every effective presentation persuades the listener. Don’t be afraid to use these words, and let me know how your experiment goes.

  • Stand and Deliver!

    Excellent presenterAre you serious about wanting to increase your dynamism, power and energy as a speaker? Then you must stand up when you present.

    Andy Eklund, a presentation skills expert, tells us:

    “The vast majority of people are at least 50% less dynamic when sitting down, because their body movements are halved … and perhaps as much as 75% because everything else is restricted too. It’s more difficult to breath properly, which means it’s harder to project your voice. Hand gestures diminish, if not disappear. Eye contact disappears too because the person tends to read what’s in front of them.”

    I want you to stand when you present because I want you to be powerful. I’m providing my favorite mottos and metaphors to help you remember to stand tall. Note: Please stand up NOW to try them out—you’ll find a favorite to use the next time you present:

    • Imagine that your vertebrae are separated by small pockets of air.
      or
    • Roll your shoulders “into your back pockets.”
      (This opens your chest.)
      or
    • Imagine a string attached to the crown of your head, gently pulling it up while your chin relaxes downwards.
      (Don’t lead with your chin.)
      or
    • Lengthen your neck and all else will follow.
      or
    • Create  “cleavage” in your back, between your shoulder blades.
      (woo-hoo!)
      or
    • Point your chest to the place across the room where the wall meets the ceiling.
      or
    • Simply think “UP.”

    Remember-it’s not about rigidity, it’s about grace, strength and power as a presenter.

    Learn about Guila Muir’s Presentation Skills Workshops.

    Guila Muir is the premiere trainer of trainers, facilitators, and presenters on the West Coast of the United States. Since 1994, she has helped thousands of professionals improve their training, facilitation, and presentation skills. Find out how she can help transform you from a boring expert to a great presenter: www.guilamuir.com

  • Communication and Leadership

    How does leadership look and sound? Adam Bryan distills thousands of years of leadership experience of successful CEOs in his new book, “The Corner Office.” Practice the following phrases in your workplace. Soon, you’ll feel comfortable practicing the underlying behavior as well.

    1. Passionate Curiosity

    What it looks like: Engagement with the world, relentless questioning of the status quo. What it might sound like:

    • “Why does it work this way?”
    • “What are people’s stories?”
    • “What’s the big picture?”
    • “Why?”

    2. Battle-Hardened Confidence

    What it looks like: A track record of overcoming adversity. What it might sound like:

    • “I don’t blame others.”
    • “I have the ability to shape events and circumstances.”
    • “I don’t quit.”

    3. Team Smarts

    What it looks like: A highly-honed understanding of people and group dynamics. What it might sound like:

    • “_____ has an important point. Let’s listen to him/her.”
    • “What do we need to change to work together better?”
    • “I’m sensing discomfort. Let’s talk about what’s happening here.”

    4. Simple Mind-Set

    What it looks like: Speaking concisely; the ability to ‘connect the dots.’ What it might sound like:

    • “Let’s cut to the chase.”
    • “Here is the core point.”

    5. Fearlessness

    What it looks like: Comfortable being uncomfortable. What it might sound like:

    • “This is an opportunity.”
    • “I’m willing to take a chance here.”
    • “I’m hungry for change and can manage it.”

    All five of these characteristics can be developed through attitude, habit and discipline. If you are an emerging leader, practice the mind-set of these phrases. Soon, you’ll feel comfortable practicing the underlying behavior as well!

    Read more articles about Presentation Skills.

    Learn about Guila Muir’s Presentation Skills Workshop.

  • Present With Purpose


    To ensure a successful presentation every time, presenters should start by developing a clear, concise purpose statement. The purpose statement serves two important roles. It helps keep you focused and on track as you develop the presentation. It also helps your audience focused on your message from the get-go.

    Before you present: Clarifying the purpose helps you avoid a data-dump. You will design your presentation with a focused viewpoint and avoid excess content. Because you are designing more efficiently, you save tons of time and energy.

    As you present: By stating your presentation’s purpose in the first few minutes, you shape your audience’s expectations. You also make an overt commitment to achieving that purpose. This adds to your credibility as a speaker.

    Here are a couple of examples:

    • “The purpose of my presentation is to inform you of the new changes in our contract.”
    • “My purpose today is to introduce the preliminary findings of our report.”
    • “Today I will show you the 5 benefits of our new venture.”

    Why Don’t More Presenters Do This?

    I have three big guesses as to why more presenters don’t develop and use a clear, concise purpose statement.

    1. The lure of PowerPoint. Even though using PowerPoint to organize a presentation almost guarantees a data dump-style presentation, many presenters have grown up thinking this is the only way.

    I have nothing against using PowerPoint as a tool once you have clarified the presentation purpose. In fact, I suggest putting your purpose statement on the very first PowerPoint slide!

    2. The belief that the audience already knows what you are going to say. Your audience may know the fuzzy parameters of your speech. It’s your job to shape their expectations toward what you want to say.

    3. Ignorance. Many presenters simply have never considered the importance of using a presentation purpose statement to guide their process.

    Where to Start

    The best way to develop your purpose statement is to start with this bare-bones template:

    “The purpose of my presentation is to:

     

    (1) verb

    (2) audience (you can say “you” here)

    to

     

    (3) topic.”

    Examples #1 and #2 above follow this template. Example #3 throws in a little “what’s in it for you” statement. All are effective.

    My Challenge to You

    Try it out! Create a purpose statement for your very next presentation. If you already have a presentation that lacks a purpose statement, develop one NOW and use it the next time you present.

    You will find yourself and your audience more focused on the message. Let me know how it goes!

  • The Most Important Tool for Online Meetings

    What’s the REAL secret to effective online meetings? An outcome-based agenda.

    An outcome-based agenda is an action plan. It states “what will have changed” by the end of the meeting. All agenda items should lead toward achieving those changes.

    A Plan, Not a Grocery List

    If you’re thinking that “something changing” seems like a big leap for a 30-minute meeting, consider these outcome stems:

    1. By the end of this meeting, we will have discussed…
    2. By the end of this meeting, we will have brainstormed…
    3. By the end of this meeting, we will have decided…

    Take a look at the differences in complexity of each outcome above. Typically, the more complex, (such as #3), the longer a meeting you will need. *

    If you cannot think of anything that will change, do not hold the meeting. A meeting without an outcome is just a waste of time.

    The Future Perfect Tense

    Note that outcomes use a verb with an “ed” on the end. Using the future perfect tense makes it obvious that you have a clear end in mind.

    Take the time to figure out exactly what is achievable in the time allotted. Then state that using the future perfect form of the verb: “By the end of this meeting, we will have ________ed)…” Magically, by stating your outcome this way, the meeting gains a much better chance at success.

    By using an outcome based agenda, your meetings will become shorter, less painful, and more productive.

    * By the way, the outcome is NOT a pre-determined “solution”. (For example, consider: “By the end of this meeting, you will have come up with the answer I’ve already decided.”) The group must feel ownership for the outcome they achieve.

    Want to improve your facilitation skills? Try our “Leading Stellar Online Meetings” workshop. Contact Guila today.